Section 1 definition of "extraprovincial society" BEFORE amended by BC Reg 153/2016, effective November 28, 2016.
"extraprovincial society" has the same meaning as in section 1 [definitions] of the Society Act;
Section 1 definition of "major shareholder", paragraph (c) BEFORE amended by BC Reg 153/2016, effective November 28, 2016.
(c) a corporation, other than a company, an extraprovincial company, a society or an extraprovincial society;
Section 1 definition of "society" BEFORE amended by BC Reg 153/2016, effective November 28, 2016.
"society" has the same meaning as in section 1 of the Society Act;
Section 1 definition of "sexual misconduct" was added by BC Reg 153/2016, effective May 17, 2017.
Section 1 definition of "student policies", paragraph d.1 was added by BC Reg 153/2016, effective May 17, 2017.
Section 1 definitions of "Branch" and "tuition refund policy" were added by BC Reg 122/2021, effective September 1, 2021.
Section 1 definition of "program outline", paragraph (i) was added by BC Reg 122/2021, effective September 1, 2021.
Section 1 definitions of "aboriginal" and "aboriginal institution" BEFORE repealed by BC Reg 217/2021, effective September 1, 2021.
"aboriginal" has the same meaning as in section 1 [definitions] of the Fees and Student Tuition Protection Fund Regulation;
"aboriginal institution" has the same meaning as in section 1 of the Fees and Student Tuition Protection Fund Regulation;
Section 1 definition of "Indigenous institution" was added by BC Reg 217/2021, effective September 1, 2021.
Section 1 definition of "related fees" BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
means fees related to a program of instruction, including administrative fees, application fees, assessment fees and fees charged for course materials;
Section 3 (a) (i) to (iv) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(i) 4154 (professional occupations in religion);
(ii) 4217 (other religious occupations);
(iii) 5232 (other performers n.e.c.);
(iv) 6564 (other personal service occupations), other than feng shui practitioner, massager, masseur/masseuse and Reiki master;
Section 3 (a) (v) was added by BC Reg 206/2024, effective January 1, 2025.
Section 5 (1) (c) BEFORE amended by BC Reg 153/2016, effective November 28, 2016.
(c) if the institution is a corporation, other than a company, an extraprovincial company, a society or an extraprovincial society, the names of its directors and senior officers, as defined in section 1 (1) of the Business Corporations Act, and its major shareholder;
Section 5 (1) (f) BEFORE amended by BC Reg 153/2016, effective November 28, 2016.
(f) if the institution is a society or an extraprovincial society,
(i) the names of its directors, as defined in section 1 of the Society Act, and
(ii) a copy of the most recent annual report filed under section 68 [filing annual report] or 78 [return to registrar] of that Act, as the case may be;
Sections 5 (a) (i) and (a) (ii) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(i) the names of its directors and senior officers, as defined in section 1 (1) of the Business Corporations Act, and its major shareholder,
(ii) a copy of its central securities register maintained under section 111 [securities registers] of that Act, and
Sections 5 (b) and (c) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(b) if the institution is an extraprovincial company, the names of its directors and senior officers, as defined in section 374 [definitions] of the Business Corporations Act, and its major shareholder;
(c) if the institution is a corporation, other than a company, an extraprovincial company, a society or an extraprovincial non-share corporation, the names of its directors and senior officers, as defined in section 1 (1) of the Business Corporations Act, and its major shareholder;
Section 5 (1) (h) BEFORE amended by BC Reg 217/2021, effective September 1, 2021.
(h) if the institution is an aboriginal institution, the legal name of the entity that operates the institution;
Section 7 (4) (b) BEFORE amended by BC Reg 216/2016, effective August 31, 2016.
(b) prescribed under subsection (3) (b) and (f) do not apply to an aboriginal institution.
Section 7 (1) and (5) BEFORE repealed by BC Reg 67/2018, effective April 12, 2018.
"annual total principal in delinquency", in relation to an institution, means the annual total principal in delinquency for the institution as determined by the minister responsible for the administration of the Canada Student Financial Assistance Act;
"cohort" means a cohort of students that the minister responsible for the administration of the Canada Student Financial Assistance Act uses to determine an annual total principal in delinquency or a student loan repayment rate;
"federal designation" means the designation of an institution as a designated educational institution as defined in section 2 (1) of the Canada Student Financial Assistance Act;
"past 3 years" means a 3-year period that ends on the expiry date included in an institution's current certificate;
"past year" means a one-year period that ends on the expiry date included in an institution's current certificate;
"student loan repayment rate", in relation to an institution, means the student loan repayment rate as determined by the minister responsible for the administration of the Canada Student Financial Assistance Act for the institution.
(5) An institution that is deemed to hold a designation certificate under section 72 [transition — registration and accreditation] of the Act is not required to meet the requirements set out in subsection (3) (d) to (f) of this section in respect of the first time the registrar issues a certificate to the institution under section 7 of the Act after that section comes into force.
Section 7 (3) (part) and (4) BEFORE amended by BC Reg 67/2018, effective April 12, 2018.
(3) Subject to subsections (5) and (6), for the purposes of section 7 (1) (a) of the Act, the following requirements are prescribed for a designation certificate:
(a) prescribed under subsection (3) (d) do not apply to an institution if either of the following applies:
(i) the institution has fewer than 10 students in a cohort;
(ii) the minister responsible for the administration of the Canada Student Financial Assistance Act is unable to determine the student loan repayment rate or the annual total principal in delinquency for the institution because the minister has insufficient data, and
(b) prescribed under subsection (3) (b) and (d) to (f) do not apply to an aboriginal institution.
Section 7 (3) (b), (e) and (f) BEFORE amended by BC Reg 67/2018, effective April 12, 2018.
(b) the institution must have continuously held a certificate under the Act or been registered under the former Act for the past year;
(e) the institution must have students enrolled in at least 50% of its approved programs of instruction or must have had students enrolled in at least 50% of its approved programs of instruction at one time in the past year;
(f) if the institution has continuously held a certificate or was registered under the former Act for the past 3 years, the institution must have granted a credential to students in at least 50% of the institution's approved programs of instruction provided in the past 3 years.
Section 7 (3) (d) BEFORE repealed by BC Reg 67/2018, effective April 12, 2018.
(d) if the institution has federal designation, the institution must have one of the following on the date that the ministry provides the institution with notification of the institution's most recent student loan repayment rate and annual total principal in delinquency:
(i) a student loan repayment rate of 70% or more for 2 of the last 3 years;
(ii) an annual total principal in delinquency of less than $100 000 in each of the last 3 years;
Section 7 (2) (a) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(a) the institution must demonstrate sufficient resources to meet its obligations to students under the Act;
Section 7 (f) was added by BC Reg 122/2021, effective September 1, 2021.
Section 7 (3) (c) and (f) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(c) the institution must have a senior educational administrator;
(f) if the institution has continuously held a certificate or was registered under the former Act for the last 3 years, the institution must have granted a credential to students in at least 50% of the institution's approved programs of instruction provided in the 3-year period that ends on the expiry date included in the institution's current certificate.
Section 7 (4) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(4) The requirements prescribed under subsection (3) (b), (e) and (f) do not apply to an aboriginal institution.
Section 7 (4) BEFORE amended by BC Reg 217/2021, effective September 1, 2021.
(4) The requirements prescribed under subsections (2) (f) and (3) (b) and (e) do not apply to an aboriginal institution.
Section 7 (2) (g) was added by BC Reg 122/2021, effective September 1, 2022.
Section 7 (4) BEFORE amended by BC Reg 122/2021, as amended by BC Reg 217/2021, effective September 1, 2022.
(4) The requirements prescribed under subsections (2) (f) and (3) (b) and (e) do not apply to an Indigenous institution.
Section 7 (3) (part), (4) and (6) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(3) Subject to subsection (6), for the purposes of section 7 (1) (a) of the Act, the following requirements are prescribed for a designation certificate:
(4) The requirements set out in subsections (2) (f) and (g) and (3) (b) and (e) do not apply to an Indigenous institution.
(6) If an institution applying for a registration certificate or a designation certificate does not hold a certificate on the institution's certificate application date, the institution, in addition to the requirements prescribed under subsections (2) and (3), must ensure that one of the following persons has participated in an orientation session provided by the registrar within 6 months of the institution's certificate application date:
Section 7 (3) (b) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(b) the institution must have continuously held a certificate under the Act for the last year;
Section 7 (3) (g) was added by BC Reg 206/2024, effective January 1, 2025.
Section 7 (3.1), (4.1) and (4.2) were added by BC Reg 206/2024, effective January 1, 2025.
Section 8 (a) and (c) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(a) the institution must demonstrate sufficient resources to meet its obligations to students under the Act;
(c) the institution must have a senior educational administrator;
Section 8 (g) was added by BC Reg 122/2021, effective September 1, 2021.
Section 10 (1) (b) and (c) BEFORE amended by BC Reg 250/2024, effective January 1, 2025.
(b) career-related programs of instruction, other than career training programs, provided by an institution that holds an interim designation certificate or a designation certificate or is applying for a designation certificate, for which the tuition is equal to or greater than $1 000;
(c) language programs provided by an institution that holds an interim designation certificate or a designation certificate or is applying for a designation certificate.
Section 13 (1) (a) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(a) the admission requirements for the program;
Section 13 (1) (c) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(c) if the student intake model is an intermittent model,
(i) the number of intakes throughout the program, and
(ii) the maximum number of students that may be admitted in each intake;
Section 13 (1) (e) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(e) an outline of each course that is part of the program and the order in which courses will be provided;
Section 13 (1) (k) (iii) was added by BC Reg 122/2021, effective September 1, 2021.
Section 13 (1) (o) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(o) if the program of instruction is a Class A program offered at an institution that holds an interim designation certificate or a designation certificate, an evaluation of the program.
Section 13 (2) (b) (part) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(b) set out the evaluator's opinion about the following:
Section 13 (2) (b) (ii) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(ii) all of the considerations listed in section 14 (a) to (e);
Section 13 (3) was added by BC Reg 122/2021, effective September 1, 2021.
Section 14 BEFORE renumbered and amended by BC Reg 122/2021, effective September 1, 2021.
Considerations for approval
14 The registrar must take into account the following considerations when deciding whether to approve a program of instruction:
(a) whether the title of the program is consistent with the learning objectives of the program;
(b) whether the program leads to a credential;
(c) whether the following are appropriate to enable students to meet the learning objectives of the program:
(i) the admission requirements for the program;
(ii) the student intake model;
(iii) the maximum number of students that may be admitted to the program;
(iv) the course outlines and the program outline;
(v) the equipment and facilities the institution uses to provide the program;
(vi) the method of delivery for the program;
(vii) the order in which courses are provided;
(viii) the number of hours of instruction of the program;
(d) whether the course materials are relevant to the program and in the language in which the program is provided or in a language appropriate for the program;
(e) if the program includes a work experience component, whether the institution has a written work experience component policy that meets the work experience component standard prescribed under section 41 (2) and (3) [work experience component compliance standards];
(f) whether the institution has entered into, or intends to enter into, an agreement with another entity to provide the program, or part of the program, except as the agreement relates to a work experience component;
(g) if the program is a Class A program offered by an institution that holds an interim designation certificate or a designation certificate, the evaluation of the program under section 13 (1) (o);
(h) any information or records required by the registrar under section 12 (2) (b) [program approval process] of the Act.
Section 14 (1) (a.1) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(a.1) whether the learning objectives of the program are relevant to the career occupation for which the program is intended to prepare the student;
Section 14 (1) (c) (ix) was added by BC Reg 206/2024, effective January 1, 2025.
Section 15 (2) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(2) A work experience component may consist of more than the percentage of hours of instruction referred to in the applicable definitions in subsection (1) if the work experience component is part of a program of instruction that
(a) leads to employment in a career occupation that is regulated by a regulator and a higher percentage of hours of instruction, or a higher number of hours of instruction resulting in a higher percentage of hours of instruction, is a requirement of the regulator, or
(b) has a start date before this section comes into force.
Section 15 (3) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(3) A work experience component that is a cooperative placement may be unpaid if it is part of a program of instruction that has a start date before this section comes into force.
Section 15 BEFORE re-enacted by BC Reg 206/2024, effective January 1, 2025.
Definitions for this Part and interpretation
"clinical placement" means a type of work experience component
(a) that is part of an approved program of instruction that leads to employment in a career occupation in the health field,
(b) in which no more than 12 students are supervised by one instructor, and
(c) that, subject to subsection (2), consists of not more than 50% of the hours of instruction of an approved program of instruction;
"cooperative placement" means a type of work experience component
(a) that, subject to subsection (2), consists of not more than 50% of the hours of instruction of an approved program of instruction, and
(b) subject to subsection (3) for which a student is paid;
"effective contract date" means, in relation to a student enrolment contract, the later of the following dates:
(a) the date the student, or other signatory, signs the student enrolment contract;
(b) the date a person who has the legal authority to act on behalf of the certified institution signs the student enrolment contract;
"grade appeal process" means the process set out in a policy established under section 43 [grade appeal compliance standards];
"practicum" means a type of work experience component
(a) that, subject to subsection (2), consists of not more than 20% of the hours of instruction of an approved program of instruction, and
(b) for which a student is not paid;
"preceptor" means an individual who is qualified to practise in the health field and who provides support and learning experiences to students;
"preceptorship" means a type of work experience component
(a) in which one student is supervised by one preceptor, and
(b) that, subject to subsection (2), consists of not more than 10% of the hours of instruction of an approved program of instruction.
(2) A work experience component may consist of more than the percentage of hours of instruction referred to in the applicable definition in subsection (1) if the work experience component is part of a program of instruction that leads to employment in a career occupation that is regulated by a regulator and the regulator requires
(a) a higher percentage of hours of instruction, or
(b) a higher number of hours of instruction resulting in a higher percentage of hours of instruction.
(3) Repealed. [B.C. Reg. 122/2021, Sch. 1, s. 8 (b).]
[am. B.C. Reg. 122/2021, Sch. 1, s. 8.]
Section 17 (3) (b) (i) BEFORE amended by BC Reg 153/2016, effective September 1, 2018.
(i) on the institution's website, if the institution has a website, or
Section 17 (2) (f) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(f) if the institution has a website, provide a link to the Private Training Institutions Branch of the ministry on the website.
Section 17 (2) paragraphs (g) to (m) were added by BC Reg 122/2021, effective September 1, 2021.
Section 17 (3) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(3) A certified institution that holds an interim designation certificate or a designation certificate must do both of the following:
(a) have a statement of purpose that is posted
(i) in a prominent place at each location at which the institution operates, and
(ii) on the institution's website, if the institution has a website;
(b) make public information about the tuition and related fees for each program of instruction
(i) if the institution has a website, on the institution's website, or by providing a link to that information on the website of the Private Training Institutions Branch of the ministry, or
(ii) if the institution does not have a website, in the institution's publications.
Section 17 (4) was added by BC Reg 122/2021, effective September 1, 2021.
Section 17 (4) (a) BEFORE amended by BC Reg 26/2024, effective February 16, 2024.
(a) must, within 24 hours after the institution receives notice of the inspection, be posted in a prominent place at the location where the inspection is to be conducted, and
Section 17 (2) (a), (b), (f), (i) (part), (j) and (k) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(a) clearly identify in its publications, including on its website, if the institution has a website, whether a program of instruction provided by the institution has been approved by the registrar;
(b) in its records and publications, including on its website, if the institution has a website, use the title of an approved program of instruction that has been approved by the registrar as the title of the program of instruction;
(f) if the institution has a website, provide a link on that website to the website of the Branch;
(i) if the institution offers to provide a Class A or Class B program, include the following information, in relation to each Class A or Class B program, on its website, if the institution has a website:
(j) ensure that the information in its publications and its website, if the institution has a website, is accurate and current;
(k) if the institution has a website, include on the website the institution's tuition refund policy;
Section 17 (2) (g.1) was added by BC Reg 206/2024, effective January 1, 2025.
Section 17 (4) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(4) A notice referred to in subsection (2) (h)
(a) must, within 24 hours after the institution receives notice of the inspection,
(i) be posted in a prominent place at the location where the inspection is to be conducted, and
(ii) be posted on the institution's website, if the institution has a website, and
(b) must contain the date, time and location of the inspection and the website of the Branch.
Section 18 (2) (a.1) and (a.2) were added by BC Reg 122/2021, effective September 1, 2021.
Section 18 (2) (c) (v) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(v) the equipment and facilities the institution uses to provide the program;
Section 18 (2) (j) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(j) subject to subsection (3), ensure that the institution provides over 50% of the hours of instruction of the program, except as they relate to a work experience component;
Section 18 (3) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(3) The compliance standard prescribed under subsection (2) (j) does not apply in respect of a program of instruction that has a start date before the date this section comes into force.
Section 18 (2) (a.2) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(a.2) ensure that the learning objectives of a program are relevant to the career occupation for which the program is intended to prepare students;
Section 18 (2) (d.1) and (g.1) were added by BC Reg 206/2024, effective January 1, 2025.
Section 18 (5) was added by BC Reg 206/2024, effective January 1, 2025.
Section 19 (2) (c) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(c) keep written records of each committee meeting for at least 4 years from the date of the committee meeting.
Section 21 (2) (e) (part) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(e) the institution must keep a record for each instructor, for at least 2 years from the date the instructor ceased to be an instructor at the institution, that includes the following:
Section 21 (3) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(3) Subsection (2) does not apply in relation to an instructor of a course that is part of an approved program of instruction that leads to employment in a career occupation that is regulated by a regulator if the regulator has requirements in respect of qualifications for instructors.
Section 21 (2) (a) and (c) (part) BEFORE amended by BC Reg 217/2021, effective September 1, 2021.
(a) the instructor of an academic course, other than a language course or an aboriginal culture course, must have a relevant post-secondary degree in the subject area of the course;
(c) the instructor of a language course, other than an aboriginal language course, must have one of the following:
Section 21 (2.1) and (2.2) were added by BC Reg 206/2024, effective January 1, 2025.
Section 21 (3) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(3) Subsection (2) (a), (b) and (c) does not apply in relation to an instructor of a course that is part of an approved program of instruction that leads to employment in a career occupation that is regulated by a regulator if the regulator has requirements in respect of qualifications for instructors.
Section 23 (2) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(2) Subject to subsection (3), a certified institution must enter into a written student enrolment contract when the student is enrolled in a program of instruction.
Section 24 (2.1) was added by BC Reg 122/2021, effective September 1, 2021.
Section 24 (4) (k) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(k) the admission requirements for the program;
Section 24 (5) (a) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(a) a list of the following fees, as applicable:
(iv) fees charged for course materials;
Section 24 (5) (e) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(e) the email address, telephone number and website address for the Private Training Institutions Branch of the ministry;
Section 24 (6) (part) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(6) A certified institution must include the following 2 statements in a student enrolment contract:
Section 24 (6) third statement was added by BC Reg 122/2021, effective September 1, 2021.
Section 24 (2) (b) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(b) is for a term not longer than 18 months, and
Section 24 (2.1) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(2.1) If a program in which a student is enrolling requires more than 18 months to complete, a certified institution may enter into a subsequent student enrolment contract with the student, but only after 30% of the hours of instruction of the program have been provided.
Section 24 (2.1) BEFORE amended by BC Reg 162/2025, effective October 16, 2025.
(2.1) If a program in which a student is enrolling requires more than 18 months to complete, a certified institution may enter into a subsequent student enrolment contract with the student, but only after 50% of the hours of instruction of the program have been provided.
Section 25 (3) (part) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(3) A certified institution must include the following 2 statements in the student enrolment contract:
Section 25 (3) (c), (d) and (e) were added by BC Reg 122/2021, effective September 1, 2021.
Section 26 BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
Application of bylaws
26 Despite sections 23 to 25, Bylaws 37 and 38 of the Private Career Training Institutions Agency established under the former Act for contract requirements as they read on the date this section comes into force, are prescribed as the student enrolment contract compliance standards for a certified institution in relation to an approved program of instruction that has a start date that is before the date this section comes into force.
Section 29 was renumbered as 29 (1) by BC Reg 206/2024, effective January 1, 2025.
Section 29 (2) and (3) were added by BC Reg 206/2024, effective January 1, 2025.
Section 30 (1) (a) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(a) in the case of an international student, $1 000;
Section 30 (3.1) and (3.2) were added by BC Reg 206/2024, effective January 1, 2025.
Section 30 (4) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(4) Subject to sections 31 to 34, a certified institution is not required to refund related fees paid by or on behalf of a student in relation to an approved program of instruction.
Division 5, sections 27 to 36, BEFORE re-enacted by BC Reg 122/2021, effective September 1, 2021.
Fee and Tuition Compliance Standards
Fee and tuition compliance standards
27 (1) The fee and tuition compliance standards set out in this Division are prescribed for a certified institution in relation to approved programs of instruction.
(2) Sections 28 to 36 do not apply to a certified institution in relation to a student who is enrolled in an employer provided program.
Fee compliance standards
28 (1) A certified institution must not charge
(a) a student, other than an international student, an application fee that is greater than $250 for an approved program of instruction, and
(b) an international student an application fee that is greater than $1 000 for an approved program of instruction.
(2) A certified institution must not charge a student an assessment fee that is greater than $250 for an approved program of instruction.
(3) A certified institution, in relation to each approved program of instruction,
(a) must not charge a student for an initial letter of acceptance, and
(b) may charge a student only a one-time fee that is no greater than $250 for one or more additional letters of acceptance.
Tuition payment compliance standards
29 (1) If the term of a student enrolment contract in relation to an approved program of instruction is longer than 6 months,
(a) a certified institution must not require the student to pay tuition in fewer than 2 equal instalments, and
(b) in relation to those instalments,
(i) the instalment dates must be set as evenly as possible in relation to the term of the student enrolment contract, and
(ii) the tuition amount must be apportioned equally to each instalment date.
(2) Subsection (1) does not apply if the effective contract date is a date before the date this section comes into force.
Tuition refund policy compliance standards
30 (1) A certified institution must establish a written tuition refund policy that complies with this Division.
(2) A certified institution must not accept any tuition payable for a program of instruction unless the institution has done one of the following:
(a) posted the institution's tuition refund policy on the institution's website, if the institution has a website;
(b) provided the student with a copy of the tuition refund policy.
(3) A certified institution that receives tuition from a student, or a person on behalf of a student, must refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to an approved program of instruction in which the student is enrolled in the following circumstances:
(a) if the certified institution receives a notice of withdrawal from the student no later than 7 days after the effective contract date and before the start date referred to in section 24 (4) (d);
(b) if the student, or other signatory, signs the student enrolment contract 7 days or less before the start date referred to in section 24 (4) (d) and the certified institution receives a notice of withdrawal from the student between the date the student, or other signatory, signed the student enrolment contract and the start date referred to in section 24 (4) (d);
(i) the student does not attend a work experience component, and
(ii) the certified institution does not provide all of the hours of instruction of the work experience component of a program of instruction within 30 days of the end date referred to in section 24 (4) (d).
(4) Subsection (2) does not apply if the effective contract date is a date before the date this section comes into force.
Tuition and fee refund compliance standards
31 (1) A certified institution must refund the tuition for a program of instruction and all related fees paid by a student or a person on behalf of a student enrolled in an approved program of instruction, if both of the following apply:
(a) the student is enrolled in the program of instruction without having met the admission requirements for the program;
(b) the student did not misrepresent the student's knowledge or skills when applying for admission.
(2) If a student does not attend any of the first 30% of the hours of instruction, referred to in section 24 (4) (c), of an approved program of instruction, a certified institution may retain up to 50% of the tuition paid under the student enrolment contract.
(3) Subsection (2) does not apply in relation to a program of instruction that is provided solely through distance education.
Tuition refund compliance standards — withdrawal and dismissal from approved program of instruction
32 (1) If a certified institution receives a notice of withdrawal from a student more than 7 days after the effective contract date and at least 30 days before the start date referred to in section 24 (4) (d), the institution may retain up to 10% of the tuition due under the student enrolment contract, up to a maximum of $1 000.
(2) If a certified institution receives a notice of withdrawal from a student more than 7 days after the effective contract date and less than 30 days before the start date referred to in section 24 (4) (d), the institution may retain up to 20% of the tuition due under the student enrolment contract, up to a maximum of $1 300.
(3) If a certified institution receives a notice of withdrawal from a student
(a) after the start date referred to in section 24 (4) (d) and up to and including the date on which 10% of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
(b) after the date on which more than 10% but before the date on which 30% of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
(4) If a certified institution
(a) provides a notice of dismissal to a student, and
(b) has, on the date the certified institution delivers the notice to the student, provided
(i) 10% or less of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
(ii) more than 10% but less than 30% of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction, the institution may retain up to 50% of the tuition due under the student enrolment contract.
(5) Subsections (3) and (4) do not apply in relation to a program of instruction that is provided solely through distance education.
[am. B.C. Reg. 35/2019, s. 1.]
Tuition refund compliance standards — distance education
33 (1) In this section, "completed" means that a student has received an evaluation of the student's performance for a specific percentage of the hours of instruction, referred to in section 24 (4) (c), of a program of instruction.
(2) If a certified institution provides a program of instruction solely through distance education and the certified institution receives a student's notice of withdrawal or the institution delivers a notice of dismissal to the student and
(a) the student has completed up to 30% of the program of instruction, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
(b) the student has completed more than 30% but less than 50% of the program of instruction, the institution may retain up to 50% of the tuition due under the student enrolment contract.
Fee refund compliance standards — withdrawal and dismissal from approved program of instruction
34 A certified institution must refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal to the student.
Fee and tuition refund payment compliance standards
35 A certified institution must refund tuition or fees under this Division, as applicable, to a student, or a person who paid the tuition or fees on behalf of a student,
(a) within 30 days of the date the institution receives a student's notice of withdrawal,
(b) within 30 days of the date the institution provides a notice of dismissal to the student,
(c) within 30 days of the date that the registrar provides notice to the institution that the institution is not complying with section 30 (3) (c) [tuition refund policy compliance standards] or 31 (1) [tuition and fee refund compliance standards], and
(d) within 30 days after the first 30% of the hours of instruction, if section 31 (2) applies.
Tuition refund compliance standards — special rules for international students
36 (1) Subject to subsection (2), if a student delivers a copy of a refusal of a study permit to a certified institution, the following sections apply as if the copy of the refusal were a notice of withdrawal:
(a) section 30 (3) (a) and (b);
(2) Subsection (1) does not apply
(a) if an international student requests an additional letter of acceptance for the same program of instruction that was the subject of the refusal of a study permit, or
(b) in relation to a program of instruction that is provided solely through distance education.
Section 32 (3) (a) and (b) BEFORE amended by BC Reg 35/2019, effective March 1, 2019.
(a) after the start date referred to in section 24 (4) (d) but before 11% of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
(b) after the start date referred to in section 24 (4) (d) and after 10% but before 30% of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
Section 32 (4) BEFORE amended by BC Reg 35/2019, effective March 1, 2019.
(4) If a certified institution provides a notice of dismissal to a student and the date the certified institution delivers the notice to the student is
(a) before 10% of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract, or
(b) after 10% but before 30% of the hours of instruction, referred to in section 24 (4) (c), of the program of instruction have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
Section 32 (1) (part) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(1) Without limiting section 31 and despite anything else in this Division, a certified institution must, in either of the following circumstances, refund all of the tuition and all related fees, other than application fees, paid to the institution by or on behalf of a student for an approved program of instruction:
Section 33 (part) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
Full refund of tuition and specified fees — international students
33 Without limiting sections 31 and 32 and despite anything else in this Division, a certified institution must, if all of the following apply, refund all of the tuition and all related fees, other than application fees, paid to the institution by or on behalf of an international student for an approved program of instruction, other than a program provided solely through distance education:
Section 34 was renumbered as 34 (1) by BC Reg 206/2024, effective January 1, 2025.
Section 34 (1) (part) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(1) Without limiting sections 31 to 33, a certified institution must refund fees charged for course materials paid by or on behalf of a student enrolled in an approved program of instruction if the student does not receive the course materials and any of the following apply in relation to the program:
Section 34 (2) was added by BC Reg 206/2024, effective January 1, 2025.
Section 35 BEFORE re-enacted by BC Reg 206/2024, effective January 1, 2025.
Partial refunds or recovery of tuition
35 (1) In this section, "completed", in relation to an approved program of instruction provided solely through distance education, means that a student has received an evaluation of the student's performance for a specified percentage of the hours of instruction of the program.
(2) A certified institution may retain up to 50% of the amount of tuition paid by or on behalf of a student in relation to an approved program of instruction, other than a program provided solely through distance education, if the student does not attend any of the first 30% of the hours of instruction of the program.
(3) A certified institution may, in the following circumstances, retain or recover, as the case may be, up to 50% of the amount of tuition paid or payable under a student enrolment contract in relation to an approved program of instruction, other than a program provided solely through distance education:
(a) the institution receives a notice of withdrawal from the student after the date on which more than 10%, but less than 30%, of the hours of instruction of the program have been provided;
(b) the institution provides a notice of dismissal to the student and, on the date the notice is delivered to the student, the institution has provided more than 10%, but less than 30%, of the hours of instruction of the program.
(4) A certified institution may, if both of the following apply, retain or recover, as the case may be, up to 50% of the tuition paid or payable under a student enrolment contract in relation to an approved program of instruction provided solely through distance education:
(a) the institution receives a notice of withdrawal from the student or provides a notice of dismissal to the student;
(b) on the date the notice is received or delivered, as the case may be, the student has completed more than 30%, but less than 50%, of the program.
(5) A certified institution may, in the following circumstances, retain or recover, as the case may be, up to 30% of the tuition paid or payable under a student enrolment contract in relation to an approved program of instruction, other than a program provided solely through distance education:
(a) the institution receives a notice of withdrawal from the student after the start date of the program set out in the student enrolment contract but on or before the date on which 10% of the hours of instruction of the program have been provided;
(b) the institution provides a notice of dismissal to the student and, on the date the notice is delivered to the student, the institution has provided no more than 10% of the hours of instruction of the program.
(6) A certified institution may, if both of the following apply, retain or recover, as the case may be, up to 30% of the tuition paid or payable under a student enrolment contract in relation to an approved program of instruction provided solely through distance education:
(a) the institution receives a notice of withdrawal from the student or provides a notice of dismissal to the student;
(b) on the date the notice is received or delivered, as the case may be, the student has completed no more than 30% of the program.
(7) A certified institution may retain or recover, as the case may be, up to 20% of the tuition, to a maximum of $1 300, paid or payable in relation to an approved program of instruction if the institution receives a notice of withdrawal from the student less than 30 days before the later of the following:
(a) the start date of the program set out in the last letter of acceptance issued to the student by the institution;
(b) the start date of the program set out in the student enrolment contract.
(8) A certified institution may retain or recover, as the case may be, up to 10% of the tuition, to a maximum of $1 000, paid or payable in relation to an approved program of instruction if the institution receives a notice of withdrawal from the student at least 30 days before the later of the following:
(a) the start date of the program set out in the last letter of acceptance issued to the student by the institution;
(b) the start date of the program set out in the student enrolment contract.
[en. B.C. Reg. 122/2021, Sch. 1, s. 19.]
Section 37 (3) (b) and (d) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(b) subject to subsection (5), evidence of payments for tuition and related fees;
(d) subject to subsection (5) and if applicable, copies of a notice of withdrawal or a notice of dismissal and documents in relation to the withdrawal or dismissal, including in relation to a refund of tuition or related fees;
Section 37 (3) (b.1) was added by BC Reg 206/2024, effective January 1, 2025.
Section 37 (5) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(5) Subsection (3) (a), (b) and (d) does not apply to a certified institution in relation to a student who is enrolled in an employer provided program.
Section 38 (2) and (3) (part) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(2) A certified institution must retain, in relation to Class A programs, a student record for at least 8 years from the following date, whichever is applicable:
(3) A certified institution in relation to Class B programs and Class C programs must retain a student record for at least 3 years from the following date, whichever is applicable:
Section 39 (6) (a) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(a) storage of an archived student record in a secure manner for 25 years from the date the record is provided under subsection (5);
Section 41 (6) (d) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(d) includes at least one written evaluation of the student, and
Section 42 (5) (b) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(b) a student in a program of instruction that leads to employment in a career occupation regulated by a regulator.
Section 42 (5) (a) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(a) a student for whom the registrar appoints a person to provide a comparable program of instruction under section 18 [program completion if institution ceased to hold certificate] of the Act;
Section 44 was renumbered as 44 (1) by BC Reg 206/2024, effective January 1, 2025.
Section 44 (1) (part) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(1) As soon as practicable after a student meets the requirements of the applicable approved program of instruction,
Section 44 (2) was added by BC Reg 206/2024, effective January 1, 2025.
Section 48 BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
Dispute resolution compliance standards
48 (1) The dispute resolution compliance standards set out in this section are prescribed for a certified institution.
(2) A certified institution must retain a record of all complaints made by students and all written reasons issued under the dispute resolution process for the previous 5 years.
(3) The record referred to in subsection (2) must be accessible, on request, by the registrar.
Section 48.1 (1) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(1) The sexual misconduct policy compliance standards set out in this section are prescribed for a certified institution that operates one or more student residences.
Section 48.1 (3) (c) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(c) is posted on the institution's website, if the institution has a website or, if the institution does not have a website, is made otherwise publicly available.
Section 48.2 (4) BEFORE amended by BC Reg 26/2024, effective February 16, 2024.
(4) A certified institution must post, in a prominent place at each location at which the certified institution operates, a copy of the statement of rights in every language in which instruction of an approved program is provided at that location.
Section 48.2 (4) (b) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(b) on the institution's website, if the institution has a website, a copy of the statement of rights in every language in which the instruction of an approved program is provided.
Section 49 definition of "audit on financial information" BEFORE repealed by BC Reg 122/2021, effective September 1, 2022.
"audit on financial information" includes an audit on the following:
(a) amounts due from related parties, with notes regarding collectability;
(b) amounts due to related parties, with notes regarding repayment terms and interest rates;
(d) cash and cash equivalents, including marketable securities;
(e) student tuition accounts receivable, net of allowance for doubtful accounts;
Section 51 (1) and (2) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(1) A certified institution must submit to the registrar, no later than 5 months after the end of the institution's fiscal year, financial statements for that fiscal year.
(2) The financial statements required under subsection (1) must meet the requirements set out in section 52.
Section 51 (5) was added by BC Reg 206/2024, effective January 1, 2025.
Section 52 (1) (a) BEFORE repealed by BC Reg 122/2021, effective September 1, 2022.
(a) a certified institution that had, in the institution's previous fiscal year, annual tuition revenue of $25 000 or less;
Section 52 (1) (b) (i) BEFORE amended by BC Reg 122/2021, effective September 1, 2022.
(i) had annual tuition revenue greater than $25 000 and no more than $500 000, and
Section 52 (1) (c) was added by BC Reg 122/2021, effective September 1, 2022.
Section 52 (2) and (5) BEFORE amended by BC Reg 122/2021, effective September 1, 2022.
(2) A certified institution that, in the institution's previous fiscal year,
(a) had annual tuition revenue greater than $25 000 and no more than $500 000, and
(b) was assigned to category 3 in its most recent category assignment assessment
must submit to the registrar a notice to reader and a review engagement on the institution's annual tuition revenue with its financial statements.
(5) A certified institution that in the institution's previous fiscal year,
(a) had annual tuition revenue greater than $1 000 000, and
(b) was assigned to category 3 in its most recent category assignment assessment
must submit to the registrar an audited financial statement.
Section 52 (3) and (4) BEFORE repealed by BC Reg 122/2021, effective September 1, 2022.
(3) A certified institution that, in the institution's previous fiscal year,
(a) had annual tuition revenue greater than $500 000 and no more than $1 000 000, and
(b) was assigned to category 1 or category 2 in its most recent category assignment assessment
must submit to the registrar a review engagement with its financial statements.
(4) The following certified institutions must submit to the registrar a review engagement and an audit on financial information with its financial statements:
(a) a certified institution that, in the institution's previous fiscal year,
(i) had annual tuition revenue greater than $500 000 and no more than $1 000 000, and
(ii) was assigned to category 3 in its most recent category assignment assessment;
(b) a certified institution that, in the institution's previous fiscal year,
(i) had annual tuition revenue greater than $1 000 000, and
(ii) was assigned to category 1 or category 2 in its most recent category assignment assessment.
Section 52 (1) (part) and (2) (part) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(1) The following certified institutions must submit to the registrar a notice to reader with that institution's financial statements:
(2) The following certified institutions must submit to the registrar, with that institution's financial statements, a review engagement:
Section 52 (6) and (7) were added by BC Reg 206/2024, effective January 1, 2025.
Section 53 (part) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
53 A certified institution must submit to the registrar, no later than 90 days before the expiry date included in the institution's current certificate, a student data report for each student who was enrolled in, or completed, an approved program of instruction in the institution's previous fiscal year that includes the following information:
Section 53 was renumbered as 53 (1) by BC Reg 206/2024, effective January 1, 2025.
Section 53 (1) (part) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(1) A certified institution must submit to the registrar, no later than 60 days before the expiry date included in the institution's current certificate, a student data report for each student who was enrolled in, or completed, an approved program of instruction in the institution's previous fiscal year that includes the following information:
Section 53 (1) (k) was added by BC Reg 206/2024, effective January 1, 2025.
Section 53 (2) was added by BC Reg 206/2024, effective January 1, 2025.
Section 54 (3) (a) and (c) BEFORE repealed by BC Reg 35/2019, effective March 1, 2019.
(a) whether the student completed an approved program of instruction and was granted a credential and, if so, the date the credential was granted;
(c) whether the student obtained employment in a country other than the student's country of citizenship.
Section 54 (4) BEFORE amended by BC Reg 35/2019, effective March 1, 2019.
(4) For the purposes of subsections (2) (a) (ii), (b) (ii), (c) (ii) and (d) (ii) and (3) (b) and (c), the institution must use its best efforts to provide the required additional information.
Section 54 (1) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(1) In addition to other reporting requirements prescribed under this Part, a certified institution that holds an interim designation certificate or a designation certificate must, in relation to Class A programs and Class B programs, submit to the registrar, no later than 90 days before the expiry date included in the institution's current certificate, the additional information set out in subsection (2) for the institution's previous fiscal year in the student data report for each student.
Section 54 (2) (a.1) was added by BC Reg 122/2021, effective September 1, 2021.
Section 54 (4) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(4) For the purposes of subsections (2) (a) (ii), (b) (ii), (c) (ii) and (d) (ii) and (3) (b), the institution must use its best efforts to provide the required additional information.
Section 54 BEFORE repealed by BC Reg 206/2024, effective January 1, 2025.
Additional reporting requirements — specified certified institutions
54 (1) In addition to other reporting requirements prescribed under this Part, a certified institution that holds an interim designation certificate or a designation certificate must, in relation to Class A programs, submit to the registrar, no later than 60 days before the expiry date included in the institution's current certificate, the additional information set out in subsection (2) for the institution's previous fiscal year in the student data report for each student.
(2) Subject to subsection (3), the following additional information is required under subsection (1):
(i) completed an approved program of instruction and was granted a credential and, if so, the date the credential was granted, and
(ii) obtained employment in a career occupation related to the credential within 6 months after being granted the credential;
(a.1) if the student obtained employment as contemplated by paragraph (a) (ii), the student's job title;
(i) completed an approved program of instruction leading to employment in a career occupation that is regulated by the federal regulator or a health regulatory body and was granted a credential and, if so, the date the credential was granted, and
(ii) is registered, licensed, certified or otherwise recognized by the federal regulator or a health regulatory body within 6 months after being granted the credential;
(i) completed an approved program of instruction and was granted a credential and, if so, the date the credential was granted, and
(ii) subject to subsection (3), obtained employment in a career occupation that is not related to the credential within 6 months after being granted the credential;
(i) completed an approved program of instruction and was granted a credential and, if so, the date the credential was granted, and
(ii) is enrolled in further training or a post-secondary institution within 6 months after being granted the credential.
(3) If a student is an international student, the following additional information is required instead of the information listed in subsection (2):
(a) Repealed. [B.C. Reg. 35/2019, s. 2 (a).]
(b) whether the student returned to the student's country of citizenship.
(c) Repealed. [B.C. Reg. 35/2019, s. 2 (a).]
(4) For the purposes of subsections (2) (a) (ii), (a.1), (b) (ii), (c) (ii) and (d) (ii) and (3) (b), the institution must use its best efforts to provide the required additional information.
[am. B.C. Regs. 35/2019, s. 2; 122/2021, Sch. 1, s. 28.]
Section 55 (1) (c) BEFORE amended by BC Reg 153/2016, effective November 28, 2016.
(c) if the institution is a corporation, other than a company, an extraprovincial company, a society or an extraprovincial society,
Section 55 (1) (d) BEFORE amended by BC Reg 153/2016, effective November 28, 2016.
(d) if the institution is a society or an extraprovincial society, a change to its directors as defined in section 1 of the Society Act.
Section 55 (1) (a), (b) and (c) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(a) if the institution is a company,
(i) a change in its directors or senior officers, as defined in section 1 (1) of the Business Corporations Act, and
(ii) a change in its shareholders, as defined in section 1 (1) of that Act, who hold more than 10% of shares carrying the right to vote at general meetings, other than a change in its major shareholder;
(b) if the institution is an extraprovincial company,
(i) a change in its directors, as defined in section 374 of the Business Corporations Act, and
(ii) a change in its shareholders, as defined in section 374 of that Act, who hold more than 10% of shares carrying the right to vote at general meetings, other than a change in its major shareholder;
(c) if the institution is a corporation, other than a company, an extraprovincial company, a society or an extraprovincial non-share corporation,
(i) a change in its directors and senior officers, as defined in section 1 (1) of the Business Corporations Act, and
(ii) a change in its shareholders, as defined in section 1 (1) of that Act, who hold more than 10% of shares carrying the right to vote at general meetings, other than a change in its major shareholder;
Section 55 (1) (e) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(e) in relation to an approved program of instruction that leads to employment in a career occupation regulated by a regulator, a copy of any correspondence from the regulator that requires an institution to take any action that may reasonably be expected to have an adverse effect on students.
Section 56 (2) (i) and (j) BEFORE repealed by BC Reg 35/2019, effective March 1, 2019.
(i) a change in the list of host organizations;
(j) in relation to an approved program of instruction that leads to employment in a career occupation regulated by a regulator, a change required by the regulator that may reasonably be expected to have an adverse effect on students;
Section 56 (1) definition of "change of control", paragraph (a) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(a) in relation to a company, an extraprovincial company or a corporation, a change in its major shareholder;
Section 56 (2) (b), (k), (l) and (n) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(b) a change in a credential that is to be granted on completion of an approved program of instruction;
(k) a change in the student intake model in relation to an approved program of instruction;
(l) if the institution has intermittent student intakes in relation to approved programs of instruction,
(i) a change resulting in an increase in the number of times students are admitted into the program, and
(ii) a change in the maximum number of students admitted at each student intake;
(n) a change of senior educational administrators of the institution;
Section 56 (2) (p) was added by BC Reg 122/2021, effective September 1, 2021.
Section 57 (d) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(d) a change in the location where the institution provides, or from which the institution provides, an approved program of instruction;
Section 57 (e) (iii) BEFORE repealed by BC Reg 122/2021, effective September 1, 2021.
(iii) the number of hours of instruction for each course that is part of the program;
Section 58 (b) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(b) if a change is of a class prescribed under section 56 (2) (d), at least 90 days before implementing the change, and
Section 60.01 (1) (d) was added by BC Reg 206/2024, effective January 1, 2025.
Section 60.01 (2) BEFORE amended by BC Reg 206/2024, effective January 1, 2025.
(2) Information referred to in section 17 (1) (e) and (3) of the Act must be published in the online directory for a period of at least 2 years and not longer than 5 years.
Section 62 (1) (c) and (d) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(i) the individual responsible for making a determination in respect of a student complaint, and
(ii) if the individual referred to in subparagraph (i) is absent or named in the complaint, the individual responsible for making a determination in respect of the student complaint,
(d) describe how a student complaint is to be handled,
Section 62 (1) (e) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(e) authorize a student who makes a complaint to be represented by an agent or a lawyer, and
Section 62 (1) (e.1) was added by BC Reg 122/2021, effective September 1, 2021.
Section 62 (1) (f) BEFORE amended by BC Reg 122/2021, effective September 1, 2021.
(f) require written reasons for the determination that are to be given to a student within 45 days after the date on which the student makes a complaint.
Section 62 (1) (g) was added by BC Reg 122/2021, effective September 1, 2021.